Delivery Information Retail Orders Only
We offer Free Postage on all retail orders over £50 which will be processed within 3 days of Receipt and dispatched Royal Mail Second Class Standard. If you want faster delivery please opt for First Class.
All UK retail orders over £50 are delivered free Second Class Royal Mail within 3 days of receipt subject to promotions when the limit may be lowered or raised. Free shipping options only apply to retail UK orders. If you opt for free or 2nd Class Postage you do so at your own risk and it will be your responsibility to take this up with Royal Mail in the event of non delivery.
UK Second Class 3-5 days
UK First Class 1-3 days
Rest of the World – Please email us for delivery options.
Please also refer to our Terms and Conditions
Returns and Refunds
If you’re shopping with us online you are covered by the Distance Selling Regulations. These were established to ensure you have an the opportunity to cancel your order.
You have the right to cancel your order at any time, up to 7 working days after the day you receive it.
If you have paid a delivery charge, this will also be refunded, unless you’re only returning part of the order. If this is the case, you will still need to pay the delivery charge in full and it cannot be refunded.
The item/s must be returned to us in the original packaging in a sellable condition. It is your responsibility to return the items to us, or to arrange collection of larger items. This needs to be done within 14 days of receipt at your cost.
These terms do not apply to items that have been personalised or to intimate, perishable or time-critical goods.